​Utility Management FAQs

​

1. How does your utility brokerage work? 

We compare rates from a wide panel of trusted suppliers to find the most competitive deals for your business. We also manage the entire process — from contract setup and renewals to supplier communication — saving you time, stress, and money.

​

2. What utilities do you manage?

We manage a full range of essential business services, including:

• Electricity

• Gas

• Water

• Card terminals (merchant services)

• Business insurance

Whether you're operating a single site or managing multiple locations, we ensure your services are competitively priced and efficiently handled.

​

3. Do you charge a fee for this service? 

No — there is no upfront fee for our service.

We are paid via a commission built into the unit rate by the supplier once your contract goes live. Thanks to our established relationships and buying power across the market, we’re often able to secure preferential rates that remain competitive — even with our agreed uplift included.

This means you benefit from expert procurement, ongoing account management, and market monitoring without paying us directly.

We are always transparent about how our commission works and can disclose it upon request.

​

4. I already have a supplier. Can you still help?

Absolutely. We’re happy to review your current contracts to check if you’re on the most competitive terms. If we can find a better option or renegotiate for you, we’ll guide you through the switch seamlessly.

​

5. Can you support multi-site businesses?

Yes. We regularly help businesses with multiple premises consolidate their accounts and often unlock group discounts that reduce overall costs.

​

6. What do I need to provide for a quote?

To get started, we’ll need:

• A signed Letter of Authority (LOA)

• A copy of your most recent utility bill or service invoice

This allows us to access your usage data and request accurate, tailored quotes from suppliers on your behalf.

​

7. Where can I find a Letter of Authority (LOA) and how do I get it signed?

To begin the tendering process and obtain competitive utility rates, we require a signed LOA and a recent copy of your utility bill. You can arrange this easily:

• Download a standard LOA using the link provided anywhere on our site or here.

• Email us at info@mo-bs.co.uk to request an LOA for electronic signature.

• Prefer a face-to-face approach? We're happy to visit your site and collect the signature in person.

This ensures we can act on your behalf with suppliers, making the switching process smooth, compliant, and stress-free.

​

​